MODULE 01
Security Delivery Genome
Learns from technician actions, ticket outcomes and remediation patterns to build a structured model of how the MSP delivers security across its client base.
Operational Cyber Delivery Intelligence for MSPs
Turn MSP Security Delivery Into an Intelligent, Repeatable and Profitable Operation.
GIE learns how your MSP delivers security, creates adaptive guardrails for every client, continuously detects drift, automatically builds evidence, governs exceptions and connects security performance to commercial outcomes.
PILOT VALIDATED WITH UK MSPS · PLATFORM IN DEVELOPMENT
- Adaptive Guardrails
- Continuous Drift Detection
- Evidence by Default
- Exception Governance
- Commercial Intelligence
The problem
MSP security delivery is still too dependent on manual processes.
Many MSPs manage multiple clients with different security baselines, manually collect evidence across tenants, rely on individual technicians to carry out security reviews, and manage exceptions informally through tickets or email. The result is delivery that is hard to repeat, hard to evidence and hard to connect to commercial outcomes.
83%
of MSPs said their security baselines were inconsistent across clients.
81%
said security evidence gathering is manual.
79%
reported manually generating monthly client cyber reports.
78%
said security reviews depended heavily on individual technician judgement.
74%
reported difficulty formally tracking security exceptions.
69%
reported a lack of meaningful visibility into clients drifting away from agreed security controls.
Source: GIE pilot study, February–April 2026 — 27 participants across 12 UK-based MSPs.
About GIE
Built around the realities of MSP cybersecurity delivery.
Guardrail Intelligence Engine is a UK-based B2B SaaS platform designed specifically for Managed Service Providers. It is built around the operational reality of an MSP managing multiple client environments rather than a single organisation managing its own infrastructure.
GIE sits over the tooling an MSP already runs and turns security delivery data into operational intelligence — so delivery becomes repeatable, adaptive, evidenced, governed, measurable and commercially intelligent. The relationship is straightforward: GIE serves the MSP, and the MSP's SME clients benefit from more consistent and measurable cybersecurity services.
- Learning from technician behaviour
- Client-specific security guardrails
- Continuous drift detection
- Cross-tenant risk intelligence
- Automatic evidence generation
- Formal exception governance
- Commercial intelligence
Founder
The technical originator behind GIE
Agochukwu Franklin
Founder & Technical Originator, Guardrail Intelligence Engine
Franklin's background spans cybersecurity analysis, enterprise IT consultancy, systems administration, security monitoring and vulnerability remediation, with experience identifying system gaps and recommending improvements. He conceived the platform, designed its seven-component architecture, commissioned the independent novelty search and personally led the 12-MSP pilot study.
- MSc Cyber Security Technology, Northumbria University, 2024
- Senior IT Consultant, Techris Global Enterprise
- Cyber Security Analyst Trainee, IT Certify, London
- Cisco: Introduction to Cybersecurity; Cyber Threat Management
- Qualys Cyber Security Asset Management certification
Validated with MSPs
A formal pilot study with 12 UK MSPs
Between February and April 2026, GIE was tested with 12 UK-based MSPs and 27 participants — technical managers, security leads, service desk managers and directors/owners — through surveys, discovery interviews and concept demonstrations. All participating MSPs used Microsoft 365 alongside PSA/RMM tooling.
92%
wanted client-specific security baselines.
91%
wanted automated drift monitoring.
94%
approved of automatic evidence generation.
81%
wanted posture-linked upsell intelligence.
89%
considered the overall platform concept highly relevant.
71%
indicated likely paid adoption once ROI is proven.
Early-stage pilot validation. The study was a purposive sample of 27 participants across 12 UK MSPs and is intended to validate the problem and demand within the target segment, not represent the entire UK market.
Innovation
Novelty in the combination, not just the parts
GIE's innovation lies in combining learning delivery models, client-adapted guardrails, formal exception governance, automatic evidence generation and commercial margin intelligence into one operational layer for MSP security delivery.
An independently commissioned novelty search identified novelty across six of the platform's seven core elements. Patent protection strategy in progress.
- Learning delivery models
- Client-adapted guardrails
- Formal exception governance
- Automatic evidence generation
- Commercial margin intelligence
Platform
The Intelligence Layer Behind Better MSP Security Delivery
GIE combines seven core capabilities into a single operational intelligence platform built around the way MSPs actually deliver cybersecurity.
- MODULE 02
Autonomous Guardrail Composer
Generates client-specific security control sets based on factors such as client size, sector, Microsoft 365 maturity, service tier and historical incident data.
- MODULE 03
Drift Detection Engine
Continuously monitors each client tenant against agreed guardrails and flags deviations in areas such as MFA coverage, device compliance, privileged access, external sharing and inactive accounts.
- MODULE 04
Cross-Tenant Risk Intelligence
Analyses patterns across client tenants to surface recurring weaknesses by sector, service tier or configuration type.
- MODULE 05
Evidence-by-Default Ledger
Records checks, remediation actions, exception approvals and client decisions as structured, time-stamped evidence during normal operations.
- MODULE 06
Exception Governance Engine
Manages security deviations with ownership, risk rating, expiry dates, compensating controls and review schedules, preventing temporary exceptions from becoming invisible and permanent.
- MODULE 07
Guardrail-to-Margin Engine
Links security control performance to commercial outcomes including ticket reduction, technician effort, retention risk and service upgrade opportunities.
Service Package Auto-Builder
Part of the commercial intelligence capability: the platform is designed to convert security posture gaps and operational burdens into service package and upgrade recommendations.
Architecture
From Operational Data to Actionable Intelligence
LAYER 01
Data Ingestion
Designed to interact with Microsoft 365, Entra ID, Intune, Defender and Exchange, alongside PSA/RMM systems.
- Microsoft 365
- Entra ID
- Intune
- Defender
- Exchange
- Microsoft Graph API
- ConnectWise
- HaloPSA
- Autotask
- NinjaRMM
LAYER 02
Intelligence
Processes operational data, builds the Security Delivery Genome, composes client-specific guardrails, identifies drift and cross-tenant risk patterns, and correlates controls with commercial outcomes.
- Security Delivery Genome
- Guardrail composition
- Drift identification
- Cross-tenant patterns
- Control–margin correlation
LAYER 03
Outputs
Evidence issuance, exception governance workflows, service package recommendations and client-facing reporting.
- Evidence issuance
- Exception governance
- Service package recommendations
- Client reporting
How GIE fits
An intelligence layer, not a replacement
GIE is designed to sit above the systems an MSP already relies on — it is not an RMM, PSA, antivirus, SIEM or generic compliance dashboard.
Existing MSP Tools
- Microsoft 365
- Entra ID
- Intune
- Defender
- Exchange
- PSA
- RMM
GIE
Guardrail Intelligence Engine
Operational cyber delivery intelligence layer sitting over existing operational and security tooling.
Client Security Delivery
- Adaptive Guardrails
- Drift Detection
- Evidence
- Exception Governance
- Risk Intelligence
- Commercial Intelligence
- Client Reporting
Process
How GIE Works
A nine-step operating loop that takes an MSP from connected tooling to adaptive, evidenced and commercially informed security delivery.
- 01
Connect
Connect GIE to the MSP's existing security and operational environment.
- 02
Ingest
Bring together relevant configuration, ticket, technician action, remediation and client data.
- 03
Learn
The Security Delivery Genome learns from how the MSP actually delivers security.
- 04
Compose
Generate client-specific security guardrails based on context rather than applying one generic baseline.
- 05
Monitor
Continuously monitor client tenants for drift from agreed controls.
- 06
Analyse
Identify recurring risks and patterns across the MSP's client portfolio.
- 07
Evidence
Automatically create structured, time-stamped evidence from normal security operations.
- 08
Govern
Track exceptions with owners, risk ratings, expiry dates, compensating controls and review schedules.
- 09
Optimise
Connect security performance to technician effort, ticket reduction, retention risk and service opportunities.
Market & Pricing
Built for the MSP Market. Designed to Scale With Your Client Portfolio.
Market context for the segment GIE is designed to serve. These figures describe the opportunity, not GIE's current customer base.
≈13,000
active UK MSP businesses
£51bn
annual UK MSP market revenue
£14.7bn
annual UK cybersecurity sector revenue
2,600+
UK cybersecurity businesses
≈977
initial target UK MSPs with 50+ employees and turnover above £10 million
Pricing
Tiered subscription, banded by managed client portfolio size
GIE charges MSPs based on the number of managed client tenants in their portfolio. As an MSP grows its client base, it can naturally move into the next tier.
Starter
Up to 25 client tenants
£750/ month
£9,000 / year
- All seven core platform components
- Adaptive guardrails per client tenant
- Continuous drift detection
- Evidence-by-default ledger
- Exception governance workflows
- Commercial intelligence reporting
- RECOMMENDED
Growth
26–100 client tenants
£1,500/ month
£18,000 / year
- All seven core platform components
- Adaptive guardrails per client tenant
- Continuous drift detection
- Evidence-by-default ledger
- Exception governance workflows
- Commercial intelligence reporting
Premium
101+ client tenants
£2,500/ month
£30,000 / year
- All seven core platform components
- Adaptive guardrails per client tenant
- Continuous drift detection
- Evidence-by-default ledger
- Exception governance workflows
- Commercial intelligence reporting
The commercial model is a tiered SaaS subscription per MSP, banded by managed client portfolio size. VAT treatment is not specified. Year 1 is a build-and-validation phase, with commercial subscriptions planned from Year 2.
Planned premium capabilities include…
- Advanced Evidence Ledger
- Compliance packs
- White-label client portal
- Service Package Auto-Builder
These are identified as potential premium modules and upsells within the business plan and are described as future development rather than currently available commercial features.
FAQ
Frequently asked questions
Ready to make security delivery more intelligent?
See how GIE can help your MSP move from fragmented security operations to adaptive guardrails, continuous visibility, automatic evidence and commercially informed delivery.